Política de cancelación
How subscriptions work
When you choose a subscription, you agree to automatic deliveries and payments. Your first order is charged at checkout. After that, your subscription renews automatically every month, on the same day of the month as your first order, until you cancel.
Plans and pricing
- Everyday Glow (1 box per month): $29.99 for your first order, then $35.99 per month.
- Daily Duo (2 boxes per month): $49.98 for your first order, then $65.98 per month.
Shipping is free on all subscription orders to US addresses, including every renewal. Prices are before any applicable taxes.
Payments
By subscribing, you authorize Monad Group LLC (Pawce) to charge your saved payment method for each renewal at the price shown at checkout. If a payment fails, we'll try again and email you so you can update your payment details. If payment can't be completed, your subscription may be paused.
Price changes
If we ever change the price of your subscription, we'll email you at least 30 days before the new price applies, so you can cancel or change your plan.
Cancel anytime
There's no minimum number of orders and no cancellation fee. You can cancel at any time:
- From your customer account: go to Subscriptions and select Cancel subscription.
- Using the "Manage subscription" link in any order or renewal email.
- By emailing support@pawce.shop with your order number. We'll cancel within 1 business day.
When cancellation takes effect
To avoid being charged for your next order, cancel before your next billing date. Your billing date appears in your account and in your renewal emails. If you cancel after a renewal has already been charged, that order will still ship and your subscription stops after it.
Skip, pause or swap instead
Need a break? You can skip your next delivery, pause your subscription or change your flavor at any time from your account, and restart whenever you like.
Refunds
Cancelling stops future charges. Orders already charged aren't refunded, except under our 60-day glow guarantee: if you're not happy within 60 days of receiving your first order, email support@pawce.shop and we'll refund your first order, even if the box is open.
Questions? Email support@pawce.shop.