Store policies & support
Shipping, returns and support
Free shipping to the United States, Australia, United Kingdom and Canada. Estimated delivery: 3 days to 2 weeks.
Your first Fresh Home Kit has a 30-day money-back guarantee from delivery, even if opened. You pay return shipping; we refund the kit after receiving the returned device. Email support@pawce.shop to arrange a return.
The refill plan starts with the $59 kit, then renews automatically at $24.99 USD every month for three refills until canceled. The device ships once. Manage your plan from your subscription confirmation email or contact our support team.
Questions? Email support@pawce.shop.